About

I am an Assistant Professor in the College of Health Solutions at Arizona State University. My interdisciplinary work lies at the intersection of health informatics, human-computer interaction (HCI), computer supported cooperative work (CSCW), and organization studies and I draw on and contribute to these fields to research technology and work in the context of healthcare. Specifically, I study how people use information and communications technologies (ICTs) as part of healthcare practice and how the design of ICTs, the contexts of ICT use, and the ways that people use ICTs impact how people give and receive healthcare. I utilize primarily qualitative, interpretivist methods and work to translate my research into practice through working directly with community and clinical partners. Much of my work at present centers on data practices, the situated social, technical, and organizational practices through which data are created, managed, and deployed. I have three main streams of work right now, which are somewhat inter-related:

ICTs and coordination in healthcare work
Research Question: How does implementation and ongoing use of ICTs shape the coordination of healthcare work?

Before the algorithm: crafting data in the ‘data-driven’ hospital
Research questions: How are healthcare organizations re-organizing to become ‘data-driven’, and what are the consequences for healthcare practice and workers? What are the situated work practices involved in producing data to fuel data-driven forms of management and accountability? How could healthcare work systems be designed to make visible and support data work?

The patient labor of accessing healthcare and receiving treatment
Research questions: What is the work that patients do to receive treatment within a fragmented landscape of service providers? What interventions could be designed to better support patient work and relieve the burden of treatment?

My research has been published in top venues including Academy of Management Journal, Health Informatics Journal, ACM Conference on Human Factors in Computing Systems (ACM CHI), and ACM Conference on Computer Supported Cooperative Work and Social Computing (ACM CSCW). This work has been supported by grants from agencies and foundations including National Science Foundation, Agency for Healthcare Research and Quality, and the Robert Wood Johnson Foundation.

I received a PhD in Social Ecology with a concentration in Environmental Analysis and Design from the University of California, Irvine School of Social Ecology under the guidance of doctoral advisor Martha Feldman. Before my current position, I was a postdoc in the Department of Informatics at the University of California Irvine with Melissa Mazmanian and Paul Dourish and a postdoctoral research engineer at the User Experience Research (UXR) group at Intel Labs with the Cultural Transformation Lab working under the guidance of Ken Anderson, Mel Gregg, and Mic Bowman. Current partnerships include the California Maternal Quality Care Collaborative (CMQCC) and the Mayo Clinic Knowledge and Evaluation Research Unit.

teach multiple courses on topics related to human-centered computing, healthcare management, and research methods. A list of publications (along with links to some of my papers) is available here. Please email me directly for copies of articles not available on this site. I have a Google Scholar page.

Contact Information

Email: khpine (at) asu.edu

Mailing address:
440E Health South
College of Health Solutions
Arizona State University
Phoenix, AZ 85004

Office Hours:
by appointment

Posted by on October 3, 2012 in